National Telepsychiatry Strategy Project
HealthMAP has assisted the Mental Health Workforce Development Programme with all three phases of the Telepsychiatry project.  The Telepsychiatry project was initiated to enhance and encourage the use of video-conferencing with the mental health sector.  HealthMAP assisted in 2002 and 2003 with the initial strategy development phase and the pilot and preparation phase.  HealthMAP is currently assisting with the strategy delivery phase. 

HealthMAP is providing project management and project QA resource to the project. Specifically, HealthMAP is responsible for:
managing project deliver to meet contracted requirements
co-ordinating service provider project resources to meet plans
project reporting against milestones and budgets
escalating project issues to the programme manager
assisting in advising and supporting the project delivery team
project QA

Service Improvement Framework

The Mental Health Workforce Development Programme initiated the National Resource Group for Service Improvement with the aims of:
supporting local systems to improve access to mental health services
building on the experience of others, in and outside the field
sharing the service improvement model
supporting local partners to implement local solutions to local problems

HealthMAP is supporting this initiative by working with MHWD on a pilot project to demonstrate the effective use of the HealthStrategyBase/ HealthProcessBase (an electronic way of capturing, analysing and reporting processes) such that it allows:
information from the process workshops to be captured in a single place
structured analysis following the Plan, Do, Study, Act steps of the NIMHE framework
visibility of the linkages between the processes, including recording issues, bottlenecks and potential opportunities

a structured way of analysing the root cause of identified problems and assisting in the prioritisation of initiatives

The outputs of this project are two-fold:
Project information is available to multiple sites to be questioned, re-used and built upon.  The methodology is also extended to address
        measurements, KPI’s, and information gaps.
Opportunities for increased standardisation and additional benefits emerge through greater sharing and management of knowledge
        gathered during the service improvement exercises.

 

HealthMAP - Enabling Better Outcomes